|
To help better serve our clients we have some terms, rules, and conditions that makes it easier for everyone. Please note the following policies:
POLICIES & TERMS
Children 10 and under eat for half price
24 - 48 hours advance notice recommended
Delivery / Gratuity / Tax charges applicable on all orders
50% Deposit (non-refundable) required to hold function dates
Additional charge of $1.50 per person for disposable tableware
OUR GUARANTEE
When catering with Caterman, the meal count guarantees need to be confirmed 7 days in advance of event for more than 100 people. If the head count is not verified 7 days in advance, the original count will be considered the guarantee. If order is placed for the same day function the meal count given will be considered the guarantee. The State of California requires sales tax on all foods that are served by our staff; hot foods, as well as beer, wine & carbonated beverages. All federal and state taxes will be applied to the costs of food & beverage total, in addition to a 15-18% gratuity. Service requiring staff to assist at said event will be charged accordingly.
WAIVER
Caterman waives any liability resulting from transport, refrigeration or preparation of said food by event guests, once Caterman staff delivers food to said location. Customer agrees to be responsible for any damages that occur to any of Caterman's property (Chafing dishes, Linens, Silverware, China, Crystal or any other Caterman property) while event is in progress. In the event damages are suffered, the cost of repairs and or replacements shall be billed to the client.
PAYMENT POLICY
For Corporate clients, payment shall be made upon delivery, unless credit has been established and accepted by Caterman management. All payments 30 days or more past-due, are subject to a finance charge.
CANCELLATION POLICY
It is the responsibility of the client to notify Caterman Catering should it become necessary to cancel. Cancellation of the function will result in forfeit of 50% of the total function price. Only management of Caterman has the authority to disclaim this policy and determine if any refund is forthcoming.
|
|
"Everything was great! Dinner was served on time, food was very good. All the staff was very involved and engaged, paid lots of attention to us. I'm thrillled to be a reference for Caterman!"
Reviewed by newman1234
"This catering company surely deserves the 5 stars with their professionalism! I highly admired them after our event babyshower back a few weeks ago. 5 star excellence!"
Review by paulamacarthur
"We hire caterman every year for all of our parties! We always recomend caterman to our friends and employees,and now we're recommending caterman to citysearch"
Reviewed by marissa_tinelli
"Never had food that tasted that good! i was impressed, truly impressed and it didn't even cost all that much as it would anywhere else! My guests were all happy! Caterman is the best!"
Reviewed by m_peterson54
"Staff is excellent, friendly, and professional and we plan on continuing to use them again in the future!"
Reviewed by Renae Rico, Morgain Stanley
"I have used many caters in the past, but none that have matched the caliber of Caterman. We will never use another catering company! The staff and quality of food exceed my expectations and each of our board members was very impressed! Believe me, this is a very difficult crowd to please!"
Reviewed by Michele Yano, Avago Technologies, 6/3/08.
"We greatly appreciate now only your excellent service but also your additional complimentary contributions to the event."
Reviewed by Mary Theresa Muniz, C.M. Capital Corporation, 6/27/09
"Caterman Catering did an exemplary job with our wedding. We were very impressed with the quality of the service before the event, during, and afterward. And the food was excellent as well. We recommend them to anyone looking to create an extraordinary event."
Reviewed by Phil & Denise Lanides
